Perceived importance of quality indicators in online lifelong learning programs: views of Greek adult learners

Abstract

This study examines the responses of a comprehensive survey research on the perceived importance of 16 quality indicators for Online Distance Education (ODL), probing the perceptions of Greek adult learners, who participated in lifelong learning programs. Data analysis provides valuable insights for educators and policymakers in the field of ODL training by examining the perceived importance of human resources, institution, educational design, and evaluation. Results from the online questionnaire responses (N=203) highlight the importance of collaborative tasks, trainers’ skills, interactive educational content, connection between theory and practice, and student feedback and affirm that learner satisfaction is a significant determinant of quality training, thus suggesting that institutions must prioritize quality assurance to provide trainees with a more rewarding and fulfilling online learning experience.